We know how important it is to receive your purchases quickly! Our delivery times are generally between 7 and 9 working days . As soon as your order is shipped, you will receive a confirmation email with a tracking number to follow each step of its journey to your home.

Of course! At Cazione, customer satisfaction is our priority. If for any reason a product does not suit you, you have 30 days from receipt to request a return or exchange, free of charge . We want you to be completely confident when shopping with us.

If you decide to return a product, the process is simple. Once we have received and inspected the returned item, we will process the refund to the same payment method you used for purchase. The refund is usually processed within 5 to 7 business days after receipt of the return.

We are sorry if this happens to you, and we take these types of situations very seriously. If you receive a damaged or defective item, please contact us immediately at support@cazione.com with photos of the product and packaging. We will send you a replacement or issue a refund, whichever you prefer.

To make your online shopping easier, we accept payments via Visa, Mastercard, American Express , as well as digital payment options like Apple Pay . All transactions are secure to ensure the protection of your personal data.

We understand that sometimes people change their mind. If you wish to change or cancel your order, please contact us promptly after placing your order. As long as the item has not been shipped, we will do our best to accommodate your request.

Yes, absolutely! Cazione offers international shipping. However, availability and delivery times may vary by country. To find out if we ship to your area, simply select your country in the checkout page. Our system will automatically show you the available shipping options and associated fees, if applicable. We encourage you to check before finalizing your order for a worry-free shopping experience.

Once your order has been shipped, you will receive an email containing a tracking number . This number will allow you to follow the progress of the delivery of your items in real time and know exactly when they will arrive at your home.

We are at your disposal for any questions or assistance. You can write to us at support@cazione.com , and we promise to respond as soon as possible.

If your order is delayed in arriving, don't worry. Contact us and we will check the status of your delivery. We will do everything we can to help you collect your package as quickly as possible.